Directory
Meet our team: discover the people behind Quality Connections’ success.
Human Resources
Esther Kettles Human Resources Director
Office: (928) 773-8787 x1006
Nathan Sherrill Administrative Assistant
Office: (928) 773-8787 x1001
Finance
James Carpenter Chief Financial Officer
Office: (928) 773-8787 x1009 Mobile: (520) 820-8477
Serena Fairchild Bookkeeper
Office: (928) 773-8787 x1110
Carolyn Ford Bookkeeper
Office: (928) 773-8787 x1401
Day Program
Mercedes Johns-Alonzo Interim Day Program Director
Office: (928) 773-8787 x1211
Noah Plack Day Program Manager
Office: (928) 773-8787 x1404
Employment Services
Tim Harrison Training & Employment Services Director
Office: (928) 773-8787 x1212 Mobile: (928) 707-0372
Amy Ainge Employment Services Manager
Office: (928) 773-8787 x1202 Mobile: (928) 607-4498
In-Home Services
Mercedes Johns-Alonzo In-Home Services Director
Office: (928) 773-8787 x1211
Edith Castruita In-Home Services Coordinator
Mobile: (928) 607-6323
Evergreen Academy Preschool
Susan Decker Preschool Director
Office: (928) 220-8413 x1601 Mobile: (928) 814-8806
Development
Melissa Bernasconi Co-Founder & Development Director
Office: (928) 773-8787 x1003
Administration
Armando Bernasconi Co-Founder & Chief Executive Officer
Office: (928) 773-8787 x1002
Doug Arnett Chief Communications Officer
Office: (928) 773-8787 x 1004 Mobile: (928) 380-8168
QC Office
Call-Center (928) 527-3223
David Smith QC Office Director
Office: (928) 527-3223 x1102 Mobile: (503) 545-4961
Tonnya Jensen Customer Relations Manager
Office: (928) 527-3223 x1101 Mobile: (918) 814-0477
Kylee Morain Customer Service Representative
Office: (928) 527-3223 x1109
Issarachon “Izzy” Stellmacher Customer Service Representative
Office: (928) 527-3223 x1105
Group Home Services
Sarah Pelley Group Home Services Director
Office: (928) 773-8787 x1302
Carly Granet Quality Assurance Coordinator
Office: (928) 773-8787 x1209
Brandon Gill Behavioral Health Coordinator
Office: (928) 773-8787 x1302
Heather Furuya Beacon House Lead
Office: (928) 773-8787 x1302
Leanna Moore Colony & Wilson Team Lead
Office: (928) 773-8787 x1302
Mario Carpiso Frisco House Lead
Office: (928) 773-8787 x1302
Diedre Tso Park House Lead
Office: (928) 773-8787 x1302
Tawnuma “Taw” Lomawunu Mountain Way Lead
Office: (928) 607-8231
QC Locations
Headquarters
3012 E. Route 66, Flagstaff, AZ 86004
Phone: (928) 773-8787 Fax: (928) 774-8378
QC Office Call-Center
3012 E. Route 66, Flagstaff, AZ 86004
Phone: (928) 527-3223
Evergreen Academy Preschool
1001 N. Turquoise Dr., Flagstaff, AZ 86001
Phone: (928) 220-8413
